Dear Valued Traveller,

due to the rapidly changing travel regulations our customer centre receives hundreds of emails each day. Before sending us an email, kindly read the main related articles and FAQ below. We are happy to answer any further questions you might have.

 

Office Hours

MO – FR 9am – 5pm

We can only process applications and reply to emails during office hours.

TRAVEL REGULATIONS

All what you need to arrange and know before travelling to Bali and Indonesia. No more mandatory quarantine for fully vaccinated travellers.

FAQ (Travel)

VISA ON ARRIVAL

Visa on Arrival for 60 nationalities. Valid for 30 days, can be extended once.

FAQ (Visa on Arrival)

VISA B211A REQUIREMENTS

If you CANNOT get a Visa on Arrival you need to apply for a B211A Visa. Tourism and Business Purpose available.

FAQ (Visa)

Still have questions? Please send us an email by choosing the topics below.